Politika zasebnosti
Taktika.si (hereinafter: "we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data in compliance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.
Your Privacy Rights
You have the right to access, correct, delete, and file a complaint regarding your personal data. Contact us for more information.
1. Data Controller
The data controller is:
Taktika.si
2. Data We Collect
2.1 Data You Provide Directly
We collect the following data that you provide to us:
- Full name: for identification and communication
- Email address: for communication and sending confirmations
- Phone number: for contacting regarding bookings
- Address: (optional) for delivering additional information
- Date of birth: (optional) for age verification for certain services
- Booking information: selected service, date, and time
2.2 Data Collected Automatically
When visiting our website, we may collect:
- IP address
- Browser type and operating system
- Visit time and pages viewed
- Cookie data (see Cookie Policy)
3. Purpose of Data Processing
We process your personal data for the following purposes:
- Appointment bookings: processing and managing reservations
- Communication: responding to your questions and requests
- Fulfilling obligations: providing services and fulfilling legal obligations
- Service improvement: analyzing website usage to improve services
- Marketing: (with consent) sending news and offers
- Security: ensuring website security and preventing abuse
4. Legal Basis for Processing
We process your personal data on the basis of:
- Contract performance: for bookings and service delivery
- Legal obligation: for fulfilling legal requirements (e.g., accounting)
- Legitimate interest: for service improvement and security
- Consent: for marketing communications (where required)
5. Data Retention and Protection
5.1 Retention Period
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law. In general:
- Booking data: 3 years after last booking
- Accounting data: as required by accounting law
- Marketing data: until consent is withdrawn
5.2 Data Protection
We use technical and organizational measures to protect your data:
- Encryption of sensitive data
- Secure servers and access controls
- Regular security updates
- Limited access to data only by authorized personnel
6. Sharing Data with Third Parties
We do not sell your personal data and do not share it with third parties for commercial purposes. We may share data only with:
- Service providers: for service delivery (e.g., web hosting, email services)
- Legal authorities: as required by law
- Professional advisors: accountants, lawyers (with data protection)
All our service providers are committed to data protection and GDPR compliance.
7. Your Rights
Under GDPR, you have the following rights:
Right of Access
You have the right to access your personal data and information about how it is processed.
Right to Rectification
You have the right to correct inaccurate or incomplete data.
Right to Erasure
You have the right to request deletion of your data ("right to be forgotten").
Right to Restriction of Processing
You have the right to request restriction of processing of your data.
Right to Data Portability
You have the right to receive your data in a structured format.
Right to Object
You have the right to object to processing of your data for marketing purposes.
To exercise your rights, contact us at info@taktika.si.
8. Complaints
If you believe our processing of your personal data violates GDPR, you have the right to file a complaint with your local data protection authority.
9. Changes to the Privacy Policy
We reserve the right to change this privacy policy. All changes will be published on this page with the date of the last update. We recommend regularly reviewing this policy to stay informed of any changes.
10. Contact
For questions about the privacy policy or to exercise your rights, contact us: